Are you aware of the potential of Virtual Reality in mental health?

Founded in 2014 in Barcelona, Amelia Virtual Care is a complete VR platform that supports healthcare professionals. Thousands of therapists are using Amelia's technology in their practice and more than 15.000 patients have already tried it.

Join us in the mission to bring innovative technology to professionals who promote the world's mental health.

Would you like to know about the people working in this environment?

We’re an international team of self-driven, energetic, and passionate professionals who want to change the world for the better and do something meaningful by bringing VR technology to healthcare professionals.  

Your Mission

• Build sustainable relationships and trust with customers through open and interactive communication.
• Control and manage subscriptions, renewals and payment enquiries, and identify opportunities to increase accounts MRR
• Solve customers' requests, communicating with them by email and phone
• Solve basic technical incidences and report them to the technical team

You'll be a good fit if you are/have:

• 0.5 -2 years of experience in Customer Support or Sales Development
• Ability to identify opportunities for account growth
• Empathetic in dealing with customer’s needs
• Bring user experience and a good understanding of technology
• Great problem-solving capacity and know-how to proactively deal with customer needs
• Excellent communication skills in English

It’d be nice if you are/ have: 

• Experience in SaaS or health sector
  
• Education or interest in Psychology
  
• Great communication skills in Spanish
  

What will you find if you join:

• The chance to bring your daily effort and energy to a positive and real impact solution for society. 

• Work in a fast-growing industry, being the leading company in virtual reality for mental health. 
• Constant innovation: We work very hard to deliver an innovative product to our clients.
• Real development opportunities with the opportunity to grow professionally and personally. 
• Be surrounded by a diverse environment and constantly interact with people from different backgrounds, nationalities, languages, cultures,  and ways of thinking. 
• We care about our crew: we promote communication and team spirit at company-wide events and team-building activities. 
• Paid half-day off on your birthday to enjoy your day to the fullest. 
• Flexible Compensation Plan: we give you the flexibility to consume your benefits (from meals, transportation, kindergarten, training, and health insurance) directly from your payroll, thus achieving an interesting tax benefit.